King Suite Balcony
- 1 King-size bed
- Shower
- Heating
- Balcony
Hotel · Almaty · Almaty City
Eleven Hotel And Hall
A 4-star stay in Almaty with panoramic views, free parking, and easy access to the mountains.
- Free on-site parking
- Panoramic city and mountain views
- Spa, sauna, and massage facilities
7
Very good
90 reviews
Booking.com 7 · 90 reviews
About
Eleven Hotel And Hall
Eleven Hotel And Hall sits in Almaty, about 6 km from the Central Stadium. The 27-room property aims for a comfortable stay with free parking and Wi-Fi throughout. The hotel’s position near the mountains is a recurring highlight in guest reviews, offering fresh air and scenic outlooks.
Inside, rooms are described as spacious and new, with some featuring balconies, saunas, or city views. Guests can start the day with in-room breakfast or at the on-site restaurant, then unwind at the spa, sauna, or steam room. The hotel also provides meeting facilities, a children's play area, and a 24-hour reception.
- Non-smoking rooms
- Wi-Fi
- Free parking
- Off-site car park
- Safe deposit box
- 24-hour reception
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Spacious, modern rooms — Guests repeatedly note the rooms are large, new, and clean, with some offering panoramic windows and balconies.
- Scenic mountain location — The hotel’s proximity to the mountains is a standout, providing fresh air and beautiful views, and easy access for nature lovers.
- Good breakfast and dining — Breakfast is frequently praised for its delicious options, and the on-site restaurant and bar add convenience.
- Free parking and shuttle service — Guests benefit from free on-site parking and a paid shuttle service, making it easy to explore Almaty and nearby attractions.
- Spa and wellness facilities — The hotel offers a spa, sauna, steam room, and massage, providing relaxation after a day of sightseeing.
–
Worth weighing
4 to weigh- No elevator or ramp for luggage — Some guests mention the lack of a ramp or elevator, which can be challenging when transporting luggage.
- Moderate value for money — The value rating is the lowest category, indicating some guests feel the price may be slightly high for the experience.
- Service could be more consistent — Service ratings are below average, with some guests possibly experiencing variability in responsiveness or attentiveness.
- No pets allowed — The hotel does not permit pets, which may be a limitation for travelers with animal companions.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
King Suite
- 1 King-size bed
- Shower
- Heating
Deluxe Twin Room
- 2 Single beds
- Shower
- Heating
Apartment City View
- 1 King-size bed and 1 Sofa bed
- Shower
- Heating
Superior Apartment Sauna
- 1 King-size bed and 1 Sofa bed
- Shower
- Sauna
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Off-site car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Security
- Locker room
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Grocery shopping service
- Welcome drink
Room Amenities
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Food & Drink
- Restaurant
- Bar/ Lounge area
- Special diet menus
- In-room breakfast
- Karaoke
- BBQ facilities
Wellness & Leisure
- Spa & wellness centre
- Sauna
- Steam room
- Massage
- Public Bath
Business & Events
- Meeting/ Banquet facilities
Family & Children
- Children's menu
- Children's play area
- Game room
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7/10 from 90 reviews
Booking.com · 7 · 90 reviews
7Verified guest“The panoramic window gave a fantastic city view, and the room was large, fresh, and spotless. The breakfast plates each morning were delicious, and the location was convenient, close to the mountains.”
7Verified guest“A clean and comfortable room with a loft shower in the bathroom. Breakfasts were tasty, service excellent, and the location handy. The interior was nice, and the room spacious and new, with a wonderful city view.”
7Verified guest“We appreciated the convenient location near the mountains and easy transport links. The room was immaculately clean, making our stay very comfortable. Breakfast options were good, and the staff were always available and eager to help. The facilities were great and met all our needs.”
7Verified guest“The hotel is close to the mountains, providing fresh air, and the food is good. The location is convenient, with modern decor, comfortable beds, and spacious rooms. Breakfast offers an excellent range daily. One drawback: there is no ramp or elevator for luggage transport.”
7Verified guest“Great view and clean air around the hotel make it ideal for nature lovers. The modern interior and delicious cuisine add to its charm. The fantastic panoramic window offered a breathtaking city view.”
7Verified guest“A luxurious 4-star experience with enhanced comfort and quality services. The location was perfect, near beautiful mountains with a peaceful, serene atmosphere. The air was refreshingly clean compared to downtown. The convenient shuttle service made it easy to visit nearby attractions.”
04 — Location
Getting around Almaty
The property sits in Almaty.
Location: Eleven Hotel And Hall is located in Almaty, Kazakhstan, about 6 km from Almaty Central Stadium. The area is close to the mountains, offering fresh air and easy access to outdoor activities.
Getting Around: The hotel offers free on-site parking and a paid shuttle service, making it easy to explore Almaty and nearby attractions. Public transport is also accessible from the area.
Mkr. Ermiensai, Ul. Univiersitetskaia, 11A, Almaty, Almaty City, 050013, Kazakhstan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From NULL
- Check-out
- By NULL
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 27 rooms
06 — Questions
Frequently asked
Does Eleven Hotel And Hall offer free parking?
Yes, the hotel provides free parking on site, as well as an off-site car park.
Are pets allowed at Eleven Hotel And Hall?
No, pets are not allowed at the hotel.
What are the check-in and check-out times?
The standard check-in and check-out times are not specified in the provided information. Please contact the hotel directly for exact times.
Does the hotel have a spa?
Yes, the hotel has a spa and wellness centre featuring a sauna, steam room, and massage services.
Is there a restaurant on site?
Yes, the hotel has a restaurant and a bar/lounge area, and offers in-room breakfast.
Are there any family-friendly facilities?
Yes, the hotel provides a children's menu, a children's play area, and a game room.
The bottom line
Eleven Hotel And Hall is a solid choice for travelers who value space, cleanliness, and a scenic setting near Almaty's mountains. The rooms are modern and comfortable, and the free parking and spa add convenience. While the service and value scores are moderate, and the lack of an elevator may be a hurdle for some, the overall experience is positive, especially for nature lovers.
7A reliable, comfortable stay with a touch of nature.
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